FAQs and Technical Assistance

Having trouble accessing the Webinars?  Look no further!  Here you will find FAQs, tips, as well as contact numbers. 

To participate in a live webinar, you will need: 

• A phone to dial in to the audio portion
  • The audio/teleconference number is:  800.963.3556 or 1-702-696-5551
  • The audio/teleconference portion will require a password, known as a conference code --   9316910
• A computer with internet connection
  • The password for the online portion: Learn2009

Where to enroll? 

• Click here for a list of current classes. 

Questions about the Webinar Series in general? 

• Contact the LexisNexis Government Webinar Team at:  1.800.253.4183 ext: 78224
  

Questions about using WebEx?

• Online, searchable HELP/GUIDE for webinar attendees
• Test your browser here
• Can't use / install Active X?  Take these steps instead!

            1.  select the OR option at the bottom of your screen (so you don't need to install Active X)
                Download WebEx screen shot for no active x 

Technical Assistance for WebEx and the accompanying Teleconference/Audio portion:

• TrainingCenter, EventCenter^TM and SupportCenter:
  Phone -  1-800-721-3919 or 1- 706-634-8375
  Email    -  entappsupport@intercall.com

LexisNexis Customer Service -- for your research needs, 24x7 365 days a year

• 800.543.6862